At SkyLine Membership Corporation, we are focused and fully committed to providing the best-in-class telecommunications services in the High Country.

We have an unwavering commitment to doing what’s right for our members and customers.

Our mission is to provide state-of-the-art communications and technology solutions enabled by a culture of excellence in customer service. At SkyLine, we are dedicated to finding solutions that meet the needs of our customers, drawing from our experienced, knowledgeable staff to assist every step of the way. We are committed to enhancing our product and service offerings by staying ahead of the curve. Through advancements in our network and strategic business relationships, we are able to introduce new services such as Hosted VoIP and managed data services to our customers.

We are pleased to announce that 2014 was another prosperous year for your cooperative, as is evidenced throughout this year’s annual report. From the finances, the continued fiber expansion, the implementation of a Network Operations Center, the expanded relationship with Lees-McRae College, and our continued community outreach efforts, it is indisputable that SkyLine continues to find ways to “Raise the Bar.” We are devoted to our members and the communities we serve.

Highlights of Operation

Our consolidated net margin for 2014 was a healthy $8,860,982. The balance sheet reflects $235,745,417 in total plant, which comprises an increase of $12,069,440 this past year. Our cash remains strong which allowed the Board of Directors to approve $1.2 million in capital credit refunds to members and estates in 2014. SkyBest Communications experienced a positive net income as well. As has been proven by our history and as our 2014 financial performance indicates, we are committed to sustaining our business for the long haul.

Throughout 2014 you will find various examples of how we have been “Raising the Bar.” Reconfigurable Optical Add-Drop Multiplexer (ROADM) technology was deployed throughout our network. This technology enhances our already sophisticated, robust network by improving reliability and further future-proofing the network. We became an affiliate of Codera, which provides an avenue for SkyBest to sell hosted and managed services. We increased our subscribership of multi-dwelling units, such as student housing complexes, in our Boone CLEC area. Our affiliate, Carolina West Wireless, expanded Long Term Evolution (LTE) coverage over much of our service area. LTE enables consumers to access data at much faster speeds than the previous CDMA network.

We take great pride in our state-of-the-art network, but the value we place on customer service is our top priority. This part of our Mission Statement, “Enabled by a culture of excellence in customer service,” is something we take seriously. Our employees care about the community and about the quality of service you receive. They are empowered to make decisions that satisfy the customers’ needs. Every day, we strive to improve. It’s our culture that creates our customer service excellence, and it is simply part of who we are.

SkyLine’s long-term success is attributable to the leadership of your Board of Directors. Their guidance and wisdom provide the foundation for our culture and facilitates our growth and advancement.

As you turn to the following pages, our hope is that you will be encouraged by the work of your cooperative. You will see more details and highlights on how we’ve successfully translated our forward-looking strategy into actions across our company and region.